The Sheffield Business Centre fibre upgrade, delivered with Wayv Talk and Broadband for Business, introduced gigabit fibre and hybrid working tools for tenants.
Why did Sheffield Business Centre upgrade its connectivity?
In 2022, Sheffield Business Centre decided to modernise its broadband infrastructure. The aim was to give tenants access to reliable superfast fibre and current telecoms services that support flexible working.
Why did the Business Centre choose Wayv?
Wayv Talk and Broadband for Business had already provided telecommunications services and support to the centre’s commercial team for three years. This experience made Wayv a natural partner when the centre reviewed its options for upgrading its communications systems.
Dawn Kennedy, manager at Sheffield Business Park, said: “Our suppliers are integral to the service we deliver to our tenants. Our experience with Wayv has been fantastic. Their service and support are exceptional, and you only want to build on partnerships like these.
“With the addition of their carbon-neutral service, our carbon emissions are offset as standard. We are helping the environment by choosing them as our provider, so Wayv was the obvious option for us.”
A communications package designed for tenants
After reviewing the requirements of Sheffield Business Centre, Wayv created a package for the centre and the businesses based there. It addressed their connectivity and communications needs at a commercially attractive cost.
The upgrade supports faster, more flexible working, both on site and remotely.
Dawn added: “We must embrace the way customers want to work. This culture is here to stay. Giving our businesses access to communication tools that enable people to work seamlessly, wherever they are, is essential.
“Businesses that embrace hybrid working without providing the right tools risk missed sales, slower customer service and poor internal communication.
“Wayv’s system and service are excellent. They provide the flexibility we wanted and add significant value. Features such as call recording, mobile apps and professionally recorded on-hold marketing come as standard.”
What did the Sheffield Business Centre upgrade include?
The upgrade combined gigabit fibre with VoIP communication tools. Together, these services gave tenants faster connectivity and practical features for office-based, remote and hybrid teams.
Supporting Wayv’s growth
The partnership followed a record-breaking 2021 for Wayv Talk and Broadband, when the company recorded 75 per cent growth.
Managing Director Liam Parnell said: “Our focus is on changing the business telecoms industry for the better. We provide a trusted, transparent and reliable service that helps SMEs benefit from valuable systems and support at no extra cost.
“At the time, rising utility prices were a major concern. We offered customers the option to fix their price for up to seven years. This gave businesses greater certainty about their spending, with no surprises.”
