All-inclusive business phone plans

All-inclusive business phone plans combine cloud calling, useful call-management features and WayvCare support in one service.

Wayv helps UK organisations choose the features their teams need, configure the system and manage the changeover. Options include call recording, auto attendant, softphones, mobile apps, conferencing and integrations.

"The customer service is second to none."

Andrew Firbank – The Wheel Surgery

Call recording for quality, training and record-keeping

Call recording can support quality reviews, staff training, dispute handling and record-keeping. Your organisation remains responsible for using recordings lawfully and setting appropriate retention, access and notification policies.

Professional voice recordings for business calls

We have a specialised Wayv Portal where you can personalise recordings for your audience, including choosing voice, tone, and message.

On hold marketing

Share your messages, offers, and news to your customers when leaving them on hold.

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Auto attendant

Save customer and employee time by getting them to the right place off the bat.

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Out of hours

Give callers a clear message outside your opening hours, including when your team will be available and any alternative contact options.

Business phone system integrations

Click to Dial

Click to dial lets employees start calls directly from compatible business applications, reducing manual number entry and saving time.

Caller ID

Everyone in your address book will show up with their name, so you can personally greet them.

Live extension status

See who in your company is available at any time.

Database extension

Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.

Business phone tools for hybrid teams

Softphone

Use your desk phone through your computer

Faster features such as click to dial

Real time team availability

Wayv Mobile App

Use your desk phone through your app

Free calls anywhere using wifi

Protect your personal number

Anywhere

Use your desk phone through your mobile

5G connectivity through EE

Keep all your telephony functions including call recording and analytical functions

More business phone features

Conference calling software

Communicate with up to 250 people in multiple locations with our reliable conference calling service.

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Voicemail to email

Never miss messages by linking your voicemail to the company email addresses.

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Call coaching software

Support new employees with authorised listening, whisper and barge-in tools. Use these features in line with your organisation’s policies and applicable privacy requirements.

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Why choose Wayv for an all-inclusive phone plan?

Dedicated WayvCare support

Reliable, expert teams ready to help

Clear contract terms and pricing

Services tailored to the needs of SMEs

Making your business flow better

“It’s like chalk and cheese compared to our previous experience; if we have any issues, they’re jumped on straight away, whereas we could be waiting for days for resolutions from our old provider.

We’ve been really impressed with how quickly changes, queries and any issues have been actioned.It’s refreshing to have a communications partner who you know speaking to will be a pleasant experience.”

Nikki Brown, Nicholls Tyreman Estate Agents

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