Call Coaching

What is it?

Call coaching software is a program where managers improve the performance of their team members who are handling customer calls.

Improve communication skills, build stronger relationships, and achieve greater goals as a team.

Wayv talk male employee training staff with call coaching

The Benefits of Call Coaching

Call barging

Managers can ‘barge’ in and resolve the issue without transferring


You can guide your staff through the call step-by-step


Ensure employees are giving the right information

Save time

Give your employees immediate feedback

"The customer service is second to none."

Why you Should Choose Wayv Talk

What makes Wayv Talk special?

Our Dedicated Wayv Care Support
Reliable, expert teams ready to help
Fixed prices for up to 7 years
Services tailored to the needs of SMEs

Fixed Prices, No Hidden Costs

“After having a few bad experiences with companies in the industry adding hidden costs after we signed, it is refreshing to work with an honest, transparent telecoms company whose focus is on looking after its clients”

-Carl Elmer, Sales Director at Multipack Group Ltd

What Is Computer Integration?

Computer integration integrates your business phone systems by allowing employees to complete all phone-related tasks through your computer,…

    We use cookies on our website to help improve your experience during your visit. Please read our Privacy Policy for more information.