Call Coaching
What is it?
Call coaching software is a program where managers improve the performance of their team members who are handling customer calls.
Improve communication skills, build stronger relationships, and achieve greater goals as a team.
The Benefits of Call Coaching
Call barging
Managers can ‘barge’ in and resolve the issue without transferring
Compliant
You can guide your staff through the call step-by-step
Training
Ensure employees are giving the right information
Save time
Give your employees immediate feedback
"The customer service is second to none."
Why you Should Choose Wayv Talk
What makes Wayv Talk special?
Our Dedicated Wayv Care Support
Reliable, expert teams ready to help
Fixed prices for up to 7 years
Services tailored to the needs of SMEs
Fixed Prices, No Hidden Costs
“After having a few bad experiences with companies in the industry adding hidden costs after we signed, it is refreshing to work with an honest, transparent telecoms company whose focus is on looking after its clients”
-Carl Elmer, Sales Director at Multipack Group Ltd
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