Custom business phone plans
Custom business phone plans let UK organisations choose the calling features, devices and integrations that suit how their teams work.
Wayv starts with your users, locations, call flows and existing systems. We then recommend an appropriate combination of handsets, softphones, mobile apps, call management and support without adding features you do not need.
Features included with custom phone plans
Call recording for quality, training and record-keeping
Call recording can support quality reviews, staff training, dispute handling and record-keeping. Your organisation remains responsible for using recordings lawfully and setting suitable retention, access and notification policies.
Professional voice recordings for business calls
We have a specialised Wayv recording portal where you can personalise recordings for your audience, including choosing voice, tone, and message.
Business phone system integrations
Click to dial lets employees start calls directly from compatible business applications, reducing manual number entry and saving time.
Caller ID
Everyone in your address book will show up with their name, so you can personally greet them.
Live extension status
See who in your company is available at any time.
Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.
Custom phone tools for hybrid teams
Use your desk phone through your mobile
5G connectivity through EE
Keep all your telephony functions including call recording and analytical functions
More business phone features
Why choose Wayv for a custom phone plan?
Dedicated WayvCare support
Reliable, expert teams ready to help
Clear contract terms and pricing
Services tailored to the needs of SMEs
Delivering you quality solutions
“It’s been over three years, and in that time, we’ve only had one outage of about 30 minutes due to an LG server going down – apart from that, it’s been spot on!
So far, it’s been great, and we’re very happy customers.”
Mat Barnes, Hunters Chesterfield Estate Agents
