Business Communications for UK Industries
Wayv provides business communications for UK SMEs across professional services, manufacturing, healthcare, construction, logistics, education, retail and other sectors.
Our business phone services and VoIP systems combine reliable technology with features tailored to the way your team works.
Automate routine communication tasks, connect teams across locations and give customers a consistent way to reach your business.
Explore the sectors we support and see which phone, connectivity and workflow features are most relevant to your organisation.
Professional Services
Use the Wayv app to manage calls and messages across your business
Share calendars and contacts across teams with Outlook integration
Automate routine communications with tailored messages and call handling
Engineering, Manufacturing and Distribution
Plan reliable coverage with an included site audit
Connect calls and alerts to tannoys, bells and sirens
Manage secure access with integrated door-entry systems
Health and Social Care
Give staff confidence with practical system training
Manage calls, messages and calendars in one flexible app
Access WayvCare support 24/7 throughout your contract
Construction and Building Services
Protect sites and equipment with integrated door entry
Keep office, site and mobile teams connected through one app
Get help whenever you need it from 24/7 WayvCare engineers
Transport and Logistics
Keep customers informed with intelligent out-of-hours call handling
Use call analytics and reports to understand service performance
Connect gate access and phone systems to streamline arrivals
Automotive Businesses
Give mobile teams secure access to the phone system wherever they work
Share useful customer messages with professional on-hold marketing
Maintain dependable customer contact outside normal opening hours
Charities and Non-Profit Organisations
Support fundraising campaigns with flexible calling features
Plan confidently with fixed prices throughout your contract
Receive patient, practical advice shaped around your organisation
Early Years and Education
Create and schedule relevant out-of-hours messages
Keep parents informed with automated messages
Support safeguarding with web filtering, monitoring and reporting
Retail, Leisure and Hospitality
Recognise returning customers through CRM integration
Streamline arrivals and departures with remote check-in tools
Review bookings, enquiries and order details with call recording
Call Centres
Display relevant customer details when a call arrives
Monitor live call activity and performance
Support office-based, remote and hybrid contact-centre teams
Business Phone System Features
WayvCare Support
Included free of charge
98.2% resolution within the hour
Ongoing training support
No extra cost – ever
Carbon-Neutral Business Telecoms and Broadband
We partner with Carbon Neutral Britain to go beyond our certified carbon-neutral business status and support more sustainable communications.
Our Carbon Neutral Service is included for every customer at no extra cost, helping your organisation make practical, more sustainable choices.
Our Knowledge Hub For SME Insights
Need a new provider for your iPECS phone system?
Need a new provider for your iPECS phone system? Wayv can review your handsets, licences, numbers and connectivity, then manage the transition.
How to Switch Business Broadband Without Losing Connection or Downtime
Switching business broadband doesn’t have to mean any loss of service. With the right planning, the changeover happens in the background, and your team stays online throughout.
Wayv Highly Commended at Chamber Business Awards 2025
Wayv was Highly Commended for Excellence in Customer Service at the 2025 Barnsley and Rotherham Business Awards at Magna, Rotherham.
Corporate Volunteering in Sheffield: Wayv at Norton Nurseries
See how Wayv’s corporate volunteering day helped Food Works restore Norton Nurseries and support community food-growing projects across Sheffield.
How to Connect a DSL Router: Step-by-Step Guide
Connect a DSL router to a master socket, use the correct microfilter, join Wi-Fi and troubleshoot common ADSL or FTTC connection problems.
The Big Switch Off: Business Guide to the 2027 PSTN Deadline
Prepare for the UK PSTN switch off on 31 January 2027. Audit phone lines and connected devices, compare VoIP options and plan power and connectivity resilience.
Business Phone Systems: More Value for Modern Teams
Modern business phone systems connect calls, tools and teams. See how cloud calling, integrations and AI improve flexibility, service and follow-up.
Wayv Shortlisted for unLTD Business Awards 2024
Wayv was shortlisted for Best Small Business at the unLTD Business Awards 2024, recognising growth, innovation and customer care in South Yorkshire.
