Phone Systems for Professional Services
Whether you’re a law firm, an architectural company, or any other type of professional service provider, having a reliable and easy-to-use phone system is a key ingredient for success.
We are committed to helping your business improve its communication and thrive in our fast-paced and ever-changing business world.
Just a few companies that have chosen Wayv Talk
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Whether you’re a micro business or an SME based in the UK, we are 100% dedicated to creating the right communications package to suit your needs.
Get a fast, no-obligation quote from our team by filling in the form, or call us directly at 0114 553 4888.
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"Brilliant technical support and are there when you need them."
Katy Hendry – Jonathan Hendry Architects
See all their information before saying "hi"
Access real-time customer information such as purchase history, preferences, and previous interactions. This allows them to provide more personalised and efficient customer service, which can improve customer satisfaction.
You can start a call by personally greeting your customer, and go off the information in front of you to make the conversation flow, boost customer satisfaction and increase sales.
Call Recording
With call recording, your staff can listen to recorded calls to better understand your customers’ needs and concerns, allowing them to provide more personalised and effective customer service.
If there is ever a question regarding what a customer has asked for, you can preserve your professional image and listen back to these recordings so you never miss a detail. And don’t worry, these are stored on the system for 5 years!
The Wayv Recording Portal
Using an auto attendant for your professional services can simplify communication, save time and ensure callers are directed to the right department or person quickly and efficiently.
This can reduce the workload on administrative staff by automating routine tasks like answering common queries, transferring calls, and taking messages.
Compliant Payments
PCI DSS (Payment Card Industry Data Security Standard) compliance is essential for businesses that accept credit card payments.
PCI DSS compliance requires businesses to implement specific security measures, such as encryption and network segmentation, to protect customer data. This can help prevent data breaches and reduce the risk of fraud.
Just some of our available features
The One and Only 'Carbon Neutral Service' Provider
We have partnered with Carbon Neutral Britain to become the first business telecoms and broadband company to take a stop beyond being Certified as a Carbon Neutral Business.
We offer a ‘Carbon Neutral Service‘ to all our customers free of charge – helping you make simple, sustainable choices and offset our emissions as a team.
About Us
Our goal is simple, supporting businesses with reliable, honest telecommunications services.
Offering a host of services from VoIP solutions to business broadband, our packages give you flexibility without compromise.
Our Knowledge Hub For SME Insights
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