WayvCare

With our WayvCare support, you’re allocated a dedicated support engineer who is on hand to troubleshoot and resolve any issues you may have.

Our reliable expert team help you with product advice, help, and any problems, with 98.2% of issues resolved within the hour.

We don’t believe that support should be an extra charge – so we always include WayvCare free of charge within your service.

The Wayv mission statement focuses on earning and building trusting relationships

Almost 100% of Wayv customers' support requirements are solved in under an hour

Wayv's support and service have been described as unbeatable by clients

Wayv ensure that you will face no hidden costs throughout your contract term, unlike other providers

We don't require any of your time during the switch process - we handle it all

Wayv's services are 100% dedicated to SMEs

Wayv are changing the telecoms industry for the better

Average industry resolution time

Based on statistics from Live Agent.

Wayv. resolution time

98.2% of tickets are completely resolved within one hour.

The Benefits of WayvCare

Dedicated support engineer at the press of a button

No surprise fees - just our full support

ZERO downtime - we are available 24/7

Fraud protection, training, and modifications to your system included

NO dropouts - Our data centres are all certified to ISO27001

"The customer service is second to none."

Andrew Firbank – The Wheel Surgery

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WayvCare

Maintenance, Support, Protection & Warranty.

24/7 Line Guard*

1 hour response time

Critical Re-routing Service

48-hour Wayv. Emergency Engineer Call Out

Call Fraud & Protection Cover

* When Wayv broadband services are in use

WayvCare+

Maintenance, Support, Protection & Warranty.

Starting from £29.99 per month

Enjoy the perks of our standard WayvCare with the added extras to make sure you’re covered any time, any day, and with Wayv (and Wayv supplier) priority.

Fixed Prices - No Hidden Costs

"It was refreshing for someone to put something on the table that we can afford, does the job and suits what we need. The price was incredibly similar to what we were already paying - I'd half expected it to be an astronomical cost, but it wasn't. It's been exactly as described, and works well - I couldn't be happier!"

Graham Prestwood

GKR Sheet Metal

Read Case Study

The Most Trusted SME Provider in the UK

Unlike other B2B telecommunication and broadband providers, we are focused solely on serving SMEs.

Our products and services are specifically designed to cater to the needs of SMEs in the UK, ensuring that we provide tailored solutions to help them thrive in today’s competitive market.

Find out more