On-Hold Marketing

What is On-Hold Marketing?

This is the message that your customers hear when they’re on hold. You could be missing out on a key way to share information while you have their full attention!

We have a specialised Wayv Portal where you can personalise this for your audience, including choosing voice, tone, and message… Or even just some music tailored to your customers!

The Benefits of On-Hold Marketing

Company image

Share any community support, fundraising and news

Recording portal

Personalise your own professionally recorded message

Increase sales

Advertise your latest deals and offerings

Save time

Answer customer questions before they get through

"The customer service is second to none."

Andrew Firbank – The Wheel Surgery

Why should you choose Wayv?

Our Dedicated Wayv Care Support

Reliable, expert teams ready to help

Fixed prices for up to 7 years

Services tailored to the needs of SMEs

Keeping our promises and keeping you happy

“It’s been over three years [since we switched to Wayv]

If we’ve ever needed a bit of tech support, the team are on the end of the phone almost instantly.

When we switched over, it was literally on and off – we had no downtime at all.”

Mat Barnes, Hunters Chesterfield Estate Agents

Read Case Study

How can we help your business?

Fill out your details and we’ll be in touch to find out more about your business needs.

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