On-Hold Marketing
What is On-Hold Marketing?
This is the message that your customers hear when they’re on hold. You could be missing out on a key way to share information while you have their full attention!
We have a specialised Wayv Portal where you can personalise this for your audience, including choosing voice, tone, and message… Or even just some music tailored to your customers!
The Benefits of On-Hold Marketing
Company image
Share any community support, fundraising and news
Recording portal
Personalise your own professionally recorded message
Increase sales
Advertise your latest deals and offerings
Save time
Answer customer questions before they get through
"The customer service is second to none."
Andrew Firbank – The Wheel Surgery
Why should you choose Wayv?
Our Dedicated Wayv Care Support
Reliable, expert teams ready to help
Fixed prices for up to 7 years
Services tailored to the needs of SMEs
Keeping our promises and keeping you happy
“It’s been over three years [since we switched to Wayv]
If we’ve ever needed a bit of tech support, the team are on the end of the phone almost instantly.
When we switched over, it was literally on and off – we had no downtime at all.”
Mat Barnes, Hunters Chesterfield Estate Agents
How can we help your business?
By submitting this contact form, you agree to us using your information in line with our Privacy Policy.
Our Knowledge Hub For SME Insights
Wayv Shortlisted in Chamber of Commerce Awards 2025
We're pleased to share that we've been shortlisted by the Barnsley & Rotherham Chamber of Commerce in their annual awards for the second year running!
Wayv Volunteering July 2025
On Friday 11th July, the Wayv team helped out at Norton Nurseries, a food growing site recently acquired by Food Works, a Sheffield-based social enterprise.
Guide: Connecting your new DSL Router
Instructions for connecting your new DSL router
Navigating the Big Switch Off for your business
If you’re one of the estimated 75% of small to medium businesses still relying on traditional phone lines, read on to find out how to navigate the switchover.
Why business phone systems are adding more value than ever
Phone systems now integrate with other business systems as standard, enabling a more streamlined approach to managing business communications.
Wayv Shortlisted in unLTD Business Awards 2024
Following on from our shortlisting in the Barnsley and Rotherham Chamber of Commerce’s Celebration of Business Awards, we’re…
Wayv Shortlisted in Chamber of Commerce Awards 2024
“We’re proud to be shortlisted in these awards alongside some fantastic local businesses. Our continued growth is testament…
Wayv Certified Carbon Neutral for Second Year
Wayv are delighted to have been certified carbon neutral by Carbon Neutral Britain for the second year running.
