Features
Business Phone System Features
Business phone system features help UK SMEs manage calls, customer information and team availability without unnecessary complexity.
Choose from call recording, click to dial, CRM integration, professional messages, mobile working and conference calling. Wayv will help you select the functions that suit your team.
"The customer service is second to none."
Andrew Firbank – The Wheel Surgery
Call Recording Software
Record business calls for authorised quality reviews, training and record keeping. Your organisation should manage recordings lawfully, transparently and with suitable access and retention controls.
Computer Integration
Select a telephone number on screen to place a call without entering it manually.
Caller ID
Everyone in your address book will show up with their name, so you can personally greet them.
Live extension status
See who in your company is available at any time.
Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.
Professionally Recorded Services
Choose professionally recorded on-hold, auto-attendant and out-of-hours messages in a voice and tone that suit your organisation.
Features for Hybrid and Mobile Teams
Make and receive business calls through a computer using a compatible softphone.
Access useful features such as click to dial.
See real-time team availability where supported.
Make and receive business calls through a compatible mobile app.
Use an internet connection for app-based calling, subject to your service and data connection.
Keep your personal mobile number separate from business conversations.
Use supported business calling functions through a compatible SIM or eSIM.
Stay connected through the available mobile network, including 4G where supported.
Keep key telephony functions available when working away from a desk.
More Business Phone System Features
Bring up to 250 participants together across different locations with Wayv conference calling.
Send voicemail notifications and recordings to selected company email addresses for easier follow-up.
Let authorised managers listen to live calls and provide discreet coaching, subject to your organisation’s policies and legal obligations.
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