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Call Recording Software for UK Businesses

What is Call Recording?

Call recording software securely captures business telephone conversations so authorised people can review them when needed. For example, recordings can support quality checks, employee training, accurate record keeping and the resolution of customer queries.

Wayv supports both VoIP and mobile call recording for UK businesses. However, organisations must use recordings lawfully, transparently and in line with UK data-protection requirements, including appropriate access and retention controls.

Wayv Talk call recording feature to play or download
"Since switching, the extra features have made a huge difference. Call recording has probably been the biggest one, which as been far more helpful than we ever anticipated - especially in challenging situations. Being able to recall exactly what's been said is extremely valuable, and something we've under-appreciated before."

Benefits of Call Recording Software

Accurate call reviews

Listen back to confirm details, understand what was agreed and review how customer enquiries were handled.

Secure business records

Keep recordings for up to ten years with Wayv’s GDPR-compliant software, subject to your organisation’s retention policy.

Practical staff training

Use suitable examples from real calls to recognise good practice, identify coaching needs and develop confident communication.

Why Choose Wayv for Call Recording Software?

Our Dedicated Wayv Care Support
Reliable, expert teams ready to help
Fixed prices for up to 7 years
Services tailored to the needs of SMEs

Included,
At No Extra Cost

“Very patient, giving all staff training on the new system leaving us all feeling confident and happy with the installation.

I couldn’t recommend them more highly.”

Lisa, DWPS Ltd

How can we help your business?

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