Features
Our Business Features
We understand that technology can sometimes be confusing, so we’ve made sure to explain these features in a simple way.
These features are designed to help you save time, money, and improve your overall experience with our services. Whether you’re a beginner or an advanced user, we’ve got you covered.
"The customer service is second to none."
Andrew Firbank – The Wheel Surgery
Call Recording Software
Recording your calls is the best way to have your own back, whether it’s keeping your business compliant, improving customer service or training staff.
Computer Integration
Save your business time by integrating your phone systems with your other devices creating a click to dial service.
Caller ID
Everyone in your address book will show up with their name, so you can personally greet them.
Live extension status
See who in your company is available at any time.
Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.
Professionally Recorded Services
We have a specialised Wayv Portal where you can personalise recordings for your audience, including choosing voice, tone, and message.
On hold marketing
Share your messages, offers, and news to your customers when leaving them on hold.
Auto attendant
Save customer and employee time by getting them to the right place off the bat.
Thinking of going hybrid?
Use your desk phone through your computer
Faster features such as click to dial
Real time team availability
Use your desk phone through your app
Free calls anywhere using wifi
Protect your personal number
Use your desk phone through your SIM/ eSIM
4G connectivity through EE
Keep all your telephony functions
Let's not forget about these...
Conference calling
software
Communicate with up to 250 people in multiple locations with our reliable conference calling service.
Call coaching
software
Stay on the line when training new employees without the caller knowing.