Features

Our System Features

We understand that technology can be confusing – that’s why we keep it simple for you, letting you focus on your core business activities.

Our system features are designed to help you save time, money, and improve your overall experience of business communications.

Whatever your technical knowledge or capability, we’ve got you covered.

"The customer service is second to none."

Andrew Firbank – The Wheel Surgery

Call Recording Software

Recording your calls is the best way to have your own back, whether it’s keeping your business compliant, improving customer service or training staff.

Computer Integration

Click to Dial

Save your business time by integrating your phone systems with your other devices creating a click to dial service.

Caller ID

Everyone in your address book will show up with their name, so you can personally greet them.

Live extension status

See who in your company is available at any time.

Database extension

Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.

Professionally Recorded Services

We have a specialised Wayv Portal where you can personalise recordings for your audience, including choosing voice, tone, and message.

On hold marketing

Share your messages, offers, and news to your customers when leaving them on hold.

Learn more

Auto attendant

Save customer and employee time by getting them to the right place off the bat.

Learn more

Out of hours

If a customer calls out of ours, let them know when your working times are.

Thinking of going hybrid?

Softphone

Use your desk phone through your computer

Faster features such as click to dial

Real time team availability

Mobile App

Use your desk phone through your app

Free calls anywhere using wifi

Protect your personal number

Anywhere

Use your desk phone through your SIM/ eSIM

4G connectivity through EE

Keep all your telephony functions

Customer Hub