On-Hold Marketing for Business Phone Systems
What is On-Hold Marketing?
This is the message that your customers hear when they’re on hold. You could be missing out on a key way to share information while you have their full attention!
We have a specialised Wayv Portal where you can personalise this for your audience, including choosing voice, tone, and message… Or even just some music tailored to your customers!
The Benefits of On-Hold Marketing
Company image
Share company news, community work and useful service updates
Recording portal
Create and manage professionally recorded messages
Increase sales
Promote relevant services, offers and events to callers
Save time
Answer common questions before a team member picks up
"The customer service is second to none."
Andrew Firbank – The Wheel Surgery
Why Choose Wayv for On-Hold Marketing?
Dedicated WayvCare Support
Reliable, expert teams ready to help
Fixed Prices for up to 7 Years
Services tailored to the needs of SMEs
Keeping our promises and keeping you happy
“It’s been over three years [since we switched to Wayv]
If we’ve ever needed a bit of tech support, the team are on the end of the phone almost instantly.
When we switched over, it was literally on and off – we had no downtime at all.”
Mat Barnes, Hunters Chesterfield Estate Agents
How can we help your business?
Fill out your details and we’ll be in touch to find out more about your business needs.
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