Welcome to Wayv
Thank you for considering us as your next communications partner!
We work relentlessly to be recognised as the UK’s most trusted business telecoms provider, offering telecoms, broadband and IT services to SMEs across the UK. This commitment has led to an industry-leading 4.9/5 on Trustpilot and multiple awards for our team.
Why choose Wayv as your business telecoms provider?
We understand the challenges SMEs face, and we’ve designed our business specifically to address these with our:
- Market-leading switch promise
- SLA money back guarantee
- Award-winning WayvCare support included for all customers
- Aim to fully resolve all support queries with the hour; 98.2% success rate
- Unlimited product training throughout your contract
- 100% dedication to SMEs across the UK
What makes our team five-star?
Keep it Simple
No jargon, no confusion – no nonsense.
Be Honest
We’re dedicated to being honest and transparent.
Have Fun
We love to talk! You’re never just a number with us.
Make Wayvs
We’ll go above and beyond for you, your staff and your business.
It's our values that set us apart.
Relationships built on trust and honesty.
The concept of Wayv was born when the founders joined forces to combat business owners’ experiences of the telecom and broadband industry.
Bringing together industry knowledge and commercial experience, they launched Wayv with the aim of protecting SME’s against common pitfalls of the industry.
Growing our team and Making Wayvs.
Since launching in 2017, the team has steadily scaled, moving to the iconic location of Hunter’s Bar roundabout in 2022. As our internal capabilities have diversified, so too have our services – with Managed IT Services complementing our telecoms and broadband service for SMEs.
This controlled growth has enabled us to maintain customer service excellence, which sits at the heart of Wayv; we are rated 4.9/5 on Trustpilot.
Delivering on our promises.
Our services are specifically designed to provide tailored solutions to SMEs in the UK, helping them thrive in today’s competitive market.
We only provide the very best service possible – because every company deserves it, not just the big ones!
You can hear from our customers on our case study page, or browse our reviews below for a snapshot of what you can expect:
Award-winning support and real relationships
Monumental changes are needed across the UK Business Telecom industry, and we’re leading the way in making this positive shift.
Customer service is our absolute priority, and our WayvCare team are always ready to go the extra mile.
Through every step of the process we get to know you and your business inside out – our customers have said it’s more than a business relationship!
The One and Only 'Carbon Neutral Service'
We have partnered with Carbon Neutral Britain to become the first business telecoms and broadband company to take a stop beyond being Certified as a Carbon Neutral Business.
We offer a ‘Carbon Neutral Service‘ to all our customers free of charge – helping you make simple, sustainable choices and offset our emissions as a team.
A few of our partnerships:
Want to find out more?
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About Wayv: FAQs
What does Wayv do?
Wayv is a business telecoms provider based in Sheffield, supplying business phone systems, broadband and managed IT services to SMEs across the UK.
How long has Wayv been in business?
Wayv launched in 2017 and has grown steadily since, moving to our Hunter’s Bar office in 2022 while expanding from telecoms into managed IT services.
Why choose Wayv as your business technology provider?
Wayv is recognised for its award-winning service, holding a 4.9/5 Trustpilot rating and achieving a 98.2% first-time resolution rate for support queries.
