Customisable Comms
Our custom phone plans are tailored to the needs of your business.
We have a range of features that come as standard, with flexible add-ons helping you tailor the service to your needs.
Included... At No Extra Cost
Call Recording Software
Recording your calls is the best way to have your own back, whether it’s keeping your business compliant, improving customer service or training staff.
Professionally Recorded Services
We have a specialised Wayv recording portal where you can personalise recordings for your audience, including choosing voice, tone, and message.
On hold marketing
Share your messages, offers, and news to your customers when leaving them on hold.
Auto attendant
Save customer and employee time by getting them to the right place off the bat.
Computer Integration
Save your business time by integrating your phone systems with your other devices creating a click to dial service.
Caller ID
Everyone in your address book will show up with their name, so you can personally greet them.
Live extension status
See who in your company is available at any time.
Instantly have your customer information in front of you for inbound and outbound calls so you have no delays.
Thinking of going hybrid?
Use your desk phone through your computer
Faster features such as click to dial
Real time team availability
Use your desk phone through your app
Free calls anywhere using wifi
Protect your personal number
Use your desk phone through your mobile
5G connectivity through EE
Keep all your telephony functions including call recording and analytical functions
Let's not forget about these...
Conference calling software
Communicate with up to 250 people in multiple locations with our reliable conference calling service.
Voicemail to email
Never miss messages by linking your voicemail to the company email addresses.
Call coaching software
Stay on the line with the ability to ‘barge’ when training new employees without the caller knowing.
Why choose Wayv?
Our Dedicated Wayv Care Support
Reliable, expert teams ready to help
Fixed prices for up to 7 years
Services tailored to the needs of SMEs
Delivering you quality solutions
“It’s been over three years, and in that time, we’ve only had one outage of about 30 minutes due to an LG server going down – apart from that, it’s been spot on!
So far, it’s been great, and we’re very happy customers.”
Mat Barnes, Hunters Chesterfield Estate Agents
Our Knowledge Hub For SME Insights
How to Switch Business Broadband Without Losing Connection or Downtime
Switching business broadband doesn’t have to mean any loss of service. With the right planning, the changeover happens in the background, and your team stays online throughout.
Wayv Highly Commended at Chamber Business Awards 2025
Wayv was Highly Commended for Excellence in Customer Service at the 2025 Barnsley and Rotherham Business Awards at Magna, Rotherham.
Corporate Volunteering in Sheffield: Wayv at Norton Nurseries
See how Wayv’s corporate volunteering day helped Food Works restore Norton Nurseries and support community food-growing projects across Sheffield.
How to Connect a DSL Router: Step-by-Step Guide
Connect a DSL router to a master socket, use the correct microfilter, join Wi-Fi and troubleshoot common ADSL or FTTC connection problems.
The Big Switch Off: Business Guide to the 2027 PSTN Deadline
Prepare for the UK PSTN switch off on 31 January 2027. Audit phone lines and connected devices, compare VoIP options and plan power and connectivity resilience.
Business Phone Systems: More Value for Modern Teams
Modern business phone systems connect calls, tools and teams. See how cloud calling, integrations and AI improve flexibility, service and follow-up.
Wayv Shortlisted for unLTD Business Awards 2024
Wayv was shortlisted for Best Small Business at the unLTD Business Awards 2024, recognising growth, innovation and customer care in South Yorkshire.
Wayv Shortlisted for Celebration of Business Awards 2024
Wayv was shortlisted for the Growth Award at the Barnsley and Rotherham Chamber Celebration of Business Awards 2024, recognising sustained local growth.