Systems for Retail, Leisure & Hospitality

Whatever your venue, our systems provide seamless communication between both staff and customers, allowing you to easily cater to the demands and challenges of the leisure and hospitality sectors.

We offer a host of automated, customisable and support features to help your business run smoothly.

Just a few companies in the Retail, Leisure & Hospitality sectors that have chosen Wayv:

“Polite and friendly engineer who everything explained in detail. Very positive experience, with installation during opening hours”

Amanda

The Mill Play Cafe

“We struggled immensely with [our previous provider] due to difficulties of dealing with offshore customer support, issues taking months to resolve, endless 30 min+ phone calls, and annual price increases linked to RPI.

Wayv’s customer support is now a speed dial option and any queries (usually resulting from our directors using the phone outside of Europe) are dealt with by the person who answers the phone at Wayv instead of been passed from department to department while wasting time on hold.

Big unexpected bills are a thing of the past and we are happy to have a 7 year contract, at a price we know is fixed for the duration.”

Patrick Gavin

CRM Integration

Keep track of you customers with our systems for retail, leisure and hospitality. Connecting your phone system with your customer database, you instantly have their information in front of you.

You can even offer hotel guests an automated wake-up call with a pre-recorded message, or automate booking confirmations through the CRM system.

Checking In/ Out Facilities

Manage guest arrivals remotely, and alleviate queues at busy times.

With remote check-in and -out, guests can arrive and leave your hotel at any time, even outside regular check-in hours – keeping out-of-hours travellers happy!

Call Recording

Call recording helps staff to provide more personalised and effective customer service by listening to historical calls.

Gain a better understanding of guest needs and concerns, and never miss a detail.

Voicemail Boxes

Visitors and guests can leave messages for staff, providing a reliable and convenient way to communicate any amendments or details for their booking.

Hotel guests can also receive messages via a voicemail box when they’re unavailable. Not only does this ensure that they never miss important calls, they can listen in private without worrying about being overheard.

Request a Call Back

Looking for new systems for retail, leisure or hospitality?

We’re 100% dedicated to creating the right communications package to suit your business needs.

Get a fast, no-obligation quote from our team by filling in the form, or call us directly on 0114 553 4888.

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Just some of our available features

Click to dial

Call recording

CRM Integration

Auto attendant

Voicemail to email

Conference calling

The One and Only 'Carbon Neutral Service'

We have partnered with Carbon Neutral Britain to become the first business telecoms and broadband company to take a stop beyond being Certified as a Carbon Neutral Business.

We offer a ‘Carbon Neutral Service‘ to all our customers free of charge – helping you make simple, sustainable choices and offset our emissions as a team.

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