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Computer Integration- Click to Dial

By Integrating your phone system with your computers, you instantly save time, and present a more professional service to your customers.

Computer Integration- Click to Dial

By Integrating your phone system with your computers, you instantly save time, and present a more professional service to your customers.
Benefits of Computer Integration for your Business
Click any telephone number to dial, see which customer is calling you, transfer calls instantly, and see a live status of who's available, on a call or in a meeting.
Click To Dial
Click ANY telephone number, from your web browser, customer database or even excel spread sheet, and your handset will start ringing. A significantly more efficient way of working.
Caller ID Recognition
You will instantly see who's calling on an inbound call, providing you with a few important seconds to think about the call, and present a more professional service.
Built in Address Book
All of your contacts can be imported into either a private or business address book. The search bar, will allow you to instantly find and call.
Live Status Information
If you need to transfer a call, you can see the status of everybody in the business, or create departments, in order forward calls effectively. See if they are at their desk, on a call, in a meeting or even on Holiday.
Instant Messaging
Send instant messages that will appear at the forefront of the recipient's screen to ensure your message is seen as soon as possible- excellent for arranging call backs.
Case Study: Professional Services- Finance
Parker Castle Ltd- Financial Advisors
Parker Castle are experienced Financial advisors from Essex, who had already made the switch over to an internet-based telephone system, however, were suffering from drop-outs in service, poor call quality, and a lack of support. In addition, Parker Castle were keen to get more out of their telecoms system in order to benefit the service they provided. Here's how Wayv were able to help....

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