Education and Early Years

Who are they?

Churwell CIC (Community Interest Company) is a nursery-based social enterprise in Morley, outside Leeds. Wayv helped Churwell get an improved service across the organisation, especially their premise of an old mill building. Churwell run two busy nurseries in the Morley area, with 160 attendees and 50 staff. They’ve developed a ‘grow your own’ approach, bringing in local school leavers for apprenticeships and training them throughout – and beyond – their level 3.

What problem did they have?

When Churwell were coming to the end of their phone and broadband contract, they explored alternative providers, as they’d experienced some issues. The nurseries rely heavily on wireless connectivity, with iPads and desktops being used across the two premises, plus the usual phones for staff, with flexibility required for off-site outings. This had previously been difficult with the mill premise, due to thick concrete and stone walls.

Why did they choose Wayv?

“Wayv really listened to what we needed to make sure the nursery runs as smoothly as possible. We made it clear we’re not tech-savvy, and asked for everything to be made simple and easy to understand. We found that other providers were using a lot of terminology we didn’t understand, and when we asked for it to be explained there was a lack of understanding. But with Wayv, it was no bother – they understood that we’re in education, and not the tech world.”

What key benefits has the Wayv system brought?

Full site survey to ensure correct infrastructure
Simply explained and easy to use systems
Full support through the number porting process
Advice on when to notify previous provider of switch

More details about Churwell & the Wayv solution

Their nurseries rely heavily on wireless connectivity, with iPads and desktops being used across the two premises, plus the usual phones for staff, with flexibility required for off-site outings. This had previously been difficult with the mill premise, due to thick concrete and stone walls. Our engineers conducted a full site survey to ensure the infrastructure for the new system was sufficient to manage both the environment’s challenges, and the organisation’s varied requirements.

The Churwell team were also supported in the number porting process, advising when and what they should communicate to their previous provider. Overall, Michelle said the only thing they noticed on the switchover day was that the internet was much faster – which is great to hear!

Michelle also commented on how moving to Wayv provided them with an ‘ongoing positive relationship’, with her interactions being dealt with quickly, and explained fully.