Who are they?
Spire Estates Ltd trading as Hunters Chesterfield is one of 150 franchises across the UK that form the Hunters network. The branch covers the market town as well as the outskirts of Sheffield toward Derbyshire.
What problem did they have?
When Hunters Chesterfield were in the process of moving to more modern premises, it happened to coincide with the end of their current phone and broadband contract. Having suffered from unjust bill inflation and unexpected costs, Director and Branch Manager, Mat Barnes, was keen to explore their options thoroughly before taking up a new contract.
Why did they choose Wayv?
They met with a number of providers, and ended up with a couple of comparable options to choose from, however Mat felt that Wayv, as a local firm who “ticked all the boxes” were the right fit for the company.
What key benefits has the Wayv system brought?
- Upgraded from analogue (ISDN) to digital (VoIP) lines
- Reliability of connection
- Fully fixed pricing and no hidden costs
- Installation of new comms cupboard and re-installation of system at new location
More details about Hunters & the Wayv solution
Hunters Chesterfield are a practice who rely heavily on their phone lines, which are their preferred method of communication for the office. As a people-to-people business, speaking over the phone as opposed to digitally allows the agents to get to know people better, letting their personality and caring business nature shine through.
With a slight delay to the office move as compared to the new contract beginning, the first installation by Wayv was undertaken at their previous office and included the swap from traditional phone lines to a VoIP system. Subsequently, our team re-installed the systems at the new offices, installing a new comms cupboard, and ensuring full functionality.
We have a number of clients who work in professional services and have put their trust in us to maintain their high standards.
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