Who are they?
Think B2B Marketing is a B2B marketing agency based at the Nostell Priory Estate near Wakefield. The company has grown extensively in recent years, and celebrated its 10th year of business in 2024. They partner with print, packaging, technology and life sciences businesses around the globe.
What problem did they have?
Previously, Think B2B’s providers had struggled to deliver on the systems or service level required. The team suffered patchy service and couldn’t easily contact the provider when issues needed to be raised. Additionally, the equipment was outdated, billing errors occurred and the company was charged excessively to move contracts to new premises as the company expanded.
Why did they choose Wayv?
Cath was impressed with the way our Sales Manager explained how we could take care of their existing contract, as well as the functionality of the new system and the benefits it would give the team.
What key benefits has the Wayv system brought?
- Bought out and managed transition from old contract
- Speed of installation,
- Full training provided to all staff on system
- Speedy and efficient resolutions from WayvCare team
More details about Think B2B & the Wayv solution
Catherine Mace, Operations and Executive Support Manager at Think, met with Wayv in March 2024. She was impressed with the way our Sales Manager explained how we could take care of their existing contract, as well as the functionality of the new system and the benefits it would give the team. Think B2B made the decision to partner with Wayv, and found the switch and subsequent service to be seamless.
Catherine also highlighted the speed of installation, the training and setup received on install day, and greater functionality as compared to what they had before. The company has also benefitted from out-of-hours support which stood out as a point of difference from other providers.
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